ckBrox Digital Strategy Executive

Case studies

Selected Projects

I've had the pleasure of helping many organizations achieve real value with digital strategies focused on results.

cloud, automation

eCommerce company scales massively with cloud transformation.

mobile, automation

Mining company transforms workforce with mobile apps.

marketing, mobile

Hospital system reaches new customers with digital strategy.

automation, cloud

Financial company cuts costs by automating business processes.

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Services

Focus Areas

Digital Strategy

Digital strategy starts with the question – “how can you create long term value with digital technology?

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Automation

The key though to getting automation right is: 1) identifying the places where automation can have the biggest impact

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B2B Sales

My training is in B2B sales. I started as a sales apprentice over a decade ago and have since had a very successful career selling enterprise software

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Software Development

My approach to software development is forward thinking, completely focused on cloud, serverless, APIs, and artificial intelligence

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Product Market Fit

Finding product market fit isn’t easy and it takes a specific kind of approach to find it. In this stage, you need to prioritize experimentation

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Business Development

So many organizations are executing business development the same way they did a decade ago, but so much has changed since then

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Thoughts

Featured insights

Thoughts and insights on digital strategy, automation, conversational A.I., and more.

Embracing Deterministic Decision Making - The Critical Role of Intent Classification in Generative AI Chatbots

As artificial intelligence (AI) continues to evolve, one area that remains crucial is intent classification. In the midst of the constant excitement about generative models like GPT-4 and their abilities to produce human-like text, one might wonder, do we still need intent classification? The answer is a resounding yes and is rooted in the deterministic nature of intent classification, a trait that generative AI models, no matter how advanced, cannot currently replicate.

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